Privacy policy

Town Digital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website towndigital.ca (the “Website”) and use our services.

By using our Website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

When you contact us via forms, email, or other methods, we collect personal details such as:
✔ Name
✔ Email address
✔ Phone number (if provided)
✔ Business name and website (if applicable)
✔ Other details you voluntarily share

If you purchase services, we may collect payment and billing information, processed securely via third-party payment providers.

1.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically:
✔ IP address
✔ Browser type and version
✔ Pages visited and time spent on the site
✔ Referring website
✔ Device type (desktop, tablet, or mobile)

This data helps us analyze site performance and improve our services.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

• Improve website functionality
• Analyze traffic and engagement
• Personalize content

You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use collected data for the following purposes:
✔ Providing Services – Delivering web development, SEO, and digital marketing services.
✔ Communication – Responding to inquiries and sending updates.
✔ Marketing – Sending promotional emails (if opted in).
✔ Analytics & Website Improvement – Monitoring site performance and user engagement.
✔ Security – Protecting against fraud, abuse, and unauthorized access.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share data in the following cases:
✔ Third-Party Service Providers – We use secure third-party tools for hosting, payment processing, analytics, and communication.
✔ Legal Requirements – If required by law, such as responding to legal requests or protecting our rights.

4. Data Security

We implement technical and organizational measures to protect your personal information. However, no method of data transmission or storage is 100% secure. We encourage users to take necessary precautions when sharing information online.

5. Your Rights & Choices

You have the right to:
✔ Access – Request a copy of the personal data we hold.
✔ Correct – Update or correct inaccurate information.
✔ Delete – Request the removal of your data (subject to legal or contractual obligations).
✔ Opt-Out of Marketing – Unsubscribe from emails at any time.

To exercise these rights, contact us at hello@towndigital.ca.

6. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: hello@towndigital.ca
🌍 Website: towndigital.ca